Sales

Prepare for the CompTIA Network+ (N10-007) Certification

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The CompTIA Network+ certification measures a network administrator's basic understanding of networking components and concepts. This learning path covers the skills you need to become a certified Network+ administrator, including networking basics and techniques on how to manage a network.These Total Seminars courses cover the topics tested on the CompTIA Network+ (N10-007) certification exam. For information on additional study resources—including practice tests, lab simulations, books, and discounted exam vouchers—visittotalsem.com/linkedin. LinkedIn Learning members receive special pricing.Learn essential networking concepts.Master techniques to manage and administer a network infrastructure.Prepare for the CompTIA Network+ (N10-007) exam.

Become a Sales Manager

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Sales managers lead professional teams to success by utilizing a variety of skills, from directing team focus and analyzing data to mentoring and developing a sales plan. Build the solid foundation you need to hit the ground running as a new sales manager.Learn how to recruit, train, retain, and manage a high-performing sales team.Motivate individual salespeople and teams with compensation and quotas.Understand how to create and manage sales territories.

Creating Powerful Sales Proposals

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Learn how to boost your sales by crafting an offer customers just can't refuse.Is your business making enough money? Are customers buying what you're selling? The hard truth of business is that having the best product or service won't get you sales. Because if you don't make the right offer, it's hard to encourage action. Customers buy your offer, not just simply your product or service. This powerful course teaches you exactly how to put together a proposal that sells—even if you've never created one before. Learn how to identify your offer's specific value proposition; describe it with great copy; anticipate and overcome customer objections; add value; and create a sense of urgency and scarcity. Plus, discover bonus techniques to craft an irresistible offer using discounts, guarantees, partnerships, and more.This course was created by WealthFit. We are pleased to host this content in our library.

Learning LinkedIn Sales Navigator

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Find more leads and build out your social sales strategy with the power of LinkedIn Sales Navigator.

Become an Outlook 2013 Microsoft Office Specialist

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Microsoft Office skills are essential in many high-growth, high-wage positions today. Distinguish your candidacy as a certified Microsoft Office Specialist in Outlook. With this path, you'll get the knowledge you need to customize the Outlook user interface to facilitate communication and scheduling.Optimize Outlook's powerful features and functions.Practice critical test taking approaches for the MOS certification exam.Learn advanced tips and shortcuts from experts in Outlook.

Learning Microsoft Dynamics GP

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Learn to use Dynamics GP, the back-office finance and accounting ERP software from Microsoft.Learn to use Dynamics GP, the back-office finance and accounting ERP software from Microsoft. In this course, Renato Bellu, Dynamics GP expert and the author of Microsoft Dynamics GP for Dummies, shows how to get the most out of Dynamics GP, including entering and posting transactions, running aging reports, working with budgets, extracting data, building reports, and processing extra data with ad hoc queries. Along the way, he shows how to avoid common pitfalls and provides insider tips to help you work faster and more efficiently in Dynamics GP. Aimed at a wide audience of users, this course works with whatever version of Dynamics GP you are running and whatever modules you happen to be using. It covers features that affect all modules and is applicable to early versions as well as the latest version (2016 R2).

Outlook for Mac 2011: Shortcuts

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Turns Outlook for Mac 2011 users into power users, with time-saving tips and tricks to maximize efficiency and productivity.Outlook for Mac 2011 Power Shortcuts turns Outlook for Mac users into power users, with time-saving tips and tricks to maximize efficiency and productivity. Author David Rivers shares his top 10 tips, a master list of little-known features such as text messaging and the ability to work offline in Outlook, and reveals shortcuts for organizing email and dealing with the inbox, working with the calendar and contacts, and customizing the Outlook interface.

Creating Your Sales Process

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Learn the essential 10-step framework at the heart of any effective sales process.The sales process is the foundation for sales success. There are many methodologies and theories, but every process is based around the same basic steps. This course provides a 10-step framework that can be followed no matter what program you may use in the future: from assessing need and presenting a product or service to closing the sale and reporting back to your company. Sales leader and coach Dean Karrel concentrates on sales development—gathering information to evaluate potential clients and aligning the products or services that can be offered—and continuous improvement. These investments make the actual sale the easiest step of all! By customizing the complete framework, you will be able to create a solid sales process that works for all your accounts.

Learning Outlook 2019

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Learn the basics of Microsoft Outlook. Find out how to set up your email, contacts, and calendar and stay organized and productive in Outlook 2019.Get started with Microsoft Outlook. This introductory course is designed to help brand-new Outlook users set up email, calendar, and contacts in Outlook 2019 and stay organized and productive. Staff instructor Jess Stratton begins by showing how to work with email: setting up primary and secondary email accounts, reading and replying to messages, and working with attachments. She also covers adding and managing contacts, as well as setting up and managing your calendar in Outlook. Along the way, Jess introduces helpful shortcuts and customization tips to make Outlook work best for you.

Integrating Dynamics 365 with SharePoint

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Discover how to integrate the content management system of SharePoint with the customer relationship management tool Dynamics 365 to create a comprehensive management solution.Dynamics is a powerful customer relationship manager (CRM). When combined with SharePoint, it can also manage documents and data, becoming a comprehensive enterprise management solution. In this course, Tiffany Songvilay explores how to integrate the document and content management system of SharePoint with the customer relationship management tool Dynamics 365 to more effectively share information with your colleagues. Tiffany covers adding, editing, and managing documents inside of Dynamics 365, viewing documents in SharePoint, and working with content types. Plus, she explains how to install and integrate with other apps, such as OneNote and Yammer.

Cert Prep: Outlook Associate - Microsoft Office Specialist for Office 2019 and Office 365

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Demonstrate your Outlook expertise by becoming a Microsoft Office Specialist. This course helps you prepare for the Outlook Associate exam for Office 2019 and Office 365 (MO-400).Demonstrate your knowledge of Outlook by becoming a Microsoft Office Specialist (MOS). Get training to prepare for the MOS Outlook Associate certification exam for Office 2019 and Office 365 (MO-400). This course, created by Certified MOS Master Instructor Megan Bross, helps you prepare for the four main areas of the exam: managing the Outlook environment for productivity, managing messages, managing schedules, and managing contacts and groups. The course includes an overview of the MOS certification program, its costs, and all the exam objectives. Follow along with the downloadable sample files. Then take the full-length practice test at the end of the course to test your skills and speed.IntroductionGetting ready for the Outlook Associate MOS exam?Who should take this course?Using the exercise filesUsing the challenges1. Microsoft Office Specialist Exam OverviewCompare the Microsoft Office Specialist certificationsExam objectives, preparation tips, and registration process2. Manage Outlook Settings and ProcessesOverview of UICustomize Outlook settings, part 1Customize Outlook settings, part 2Configure Mail settingsPerform Search operationsPrint and save information✓ Challenge: Manage Outlook settings and processes✓ Solution: Manage Outlook settings and processes3. Manage MessagesCreate messagesSet message optionsInsert and format message contentOrganize and manage messages, part 1Organize and manage messages, part 2✓ Challenge: Manage messages✓ Solution: Manage messages 4. Manage SchedulesCreate and manage calendarsCreate appointments and eventsCreate meetingsOrganize and manage appointments and events, part 1Organize and manage appointments and events, part 2✓ Challenge: Manage schedules✓ Solution: Manage schedules5. Manage Contacts and GroupsCreate and manage contacts, part 1Import and share contacts, part 1Create and manage contact groupsCreate and manage tasks, part 1Create and manage tasks, part 2✓ Challenge: Manage contacts and tasks✓ Solution: Manage contacts and tasks6. Practice Exam✓ Challenge: Full-length MOS sample exam for Outlook 2019✓ Solution: Full-length MOS sample exam for Outlook 2019ConclusionNext steps

Salesforce Lightning Essentials: First Look

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Learn about Salesforce Lightning Essentials, the newest Salesforce product for small to medium businesses.Salesforce Lightning Essentials is the newest Salesforce product for small to medium businesses. Chris Mattia answers the most pressing questions that sales managers and business owners have about Salesforce Lightning Essentials: what it is, who it's for, how it's accessed, and how you get started. Get the answers you need—in plain English, without jargon or marketing spin.

Dynamics 365: LinkedIn Sales Navigator Integration

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Discover how to add the power of the world's largest professional network to your CRM solution by integrating LinkedIn Sales Navigator with Microsoft Dynamics 365.Discover how to add the power of the world's largest professional network to your CRM solution by integrating LinkedIn Sales Navigator with Microsoft Dynamics 365. In this course, Gini von Courter explores how to streamline and enhance your social selling strategy by importing LinkedIn profile data and sales activities into Dynamics 365, the powerful business application from Microsoft. She explains how to access Sales Navigator features—including InMail and lead recommendations—from inside Dynamics 365. Plus, she demonstrates how to view Dynamics data in Sales Navigator.

Microsoft Dynamics CRM: Customer Service

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Streamline your customer service with Microsoft Dynamics. Explore the service hub and learn how to create and manage cases, escalate issues, report resolutions, and more.Streamline your customer service operations with Microsoft Dynamics. This course shows you how to use the essential customer service features of this CRM, including the interactive service hub. See how to create cases, add activities to the timeline, escalate issues, manage contacts, research in the knowledge base, and document resolutions. Learn how to use the dashboard to monitor and assess your service performance. Join Microsoft expert Gini von Courter in this course for step-by-step instructions and tips along the way.

Following Up after a Sales Meeting

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Stop your sales deals from going cold. Learn practical strategies for successfully following up with prospects after a sales meeting.When it comes to closing deals, stellar presentations aren’t always enough to clinch a sale. Effectively following up with prospects after a sales meeting is critical—and failing to do so can cause a once-promising deal to go cold. In this course, Steve Benson, a top sales coach and expert, shares practical strategies for following up with prospects in a way that keeps the momentum of a great sales meeting going. Learn the ingredients for a powerful follow-up; how to tackle common objections such as “I’ll think about it”; and how to evade common pitfalls, including which phrases to avoid in your follow-up email or calls.