State Bank of India Courses

Developing a Leadership Mindset

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Various leadership theories have emerged over time. We can categorize those theories in groups as per their approach to leadership as Trait theory, Behavioural theories, Contingency theories, Modern theories. These theories help us in understanding the leadership concepts. Organizations are spending millions on leadership development. World is full of MBA schools which produce more than a million MBAs every year.Still, the biggest challenge being faced by organizations today is dearth of effective leaders. Organizations spend a lot on various leadership development programmes. These programmes do not have similar impact on all the individuals who attend the programmes. Everyone attends the same lectures, goes through same simulations,exercises, psychometric instruments etc., yet these same inputs are processed in a different manner by each individual and a different output is seen in each case. To make leadership development programmes more effective, we need to know what is the hidden factor that affects the processing of input.How leaders think, learn, and behave are driven by their mindsets. The mindset differences are consistent and can be documented. The course will make leaders question if they have the mindset necessary to pursue and achieve goals. This course is about leaders discovering how mindset can be developed for success in all spheres of life.The course answers questions like how the mindset is formed. How does one’s mindset affect the outcome? What kind of mindset truly opens leaders to growth and change? What kind of mindset makes one a confident and successful negotiator, a win-win role that leaders and managers are often called upon to enact? How can one develop a leadership mindset?This course provides a roadmap for leaders to develop a leadership mindset and cultivate minds for building and leading effective teams. This course will lead leaders to embark on a journey to the right mindset which will not only help in forging rewarding relationships but also in developing the willpower to transform their own mindset essential to leadership role and also to mentor their workforce and realign their mindset.

LeverAGE - Aging effectively at Work

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Medical advances have added years to our lives, and most professionals are opting for late retirement these days. Baby boomers, Gen X, among many others, need special focus to enhance their continuing careers and sustain effectiveness.From a Business perspective, companies also need to get ready for longer tenures and a larger population of mature professionals. Especially since the expertise and experience capital can be a great asset, when handled well.Against this backdrop, the course aids in understanding aging issues in the context of workplace effectiveness. It helps experienced professionals to take cognizance of the need for critical reexamination. The course equips the learner with a detailed thought process to optimize effectiveness at work for individual and organizational payoffs.

Introduction to Behavioural Finance

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The course is aimed at beginners who want to understand the complex, yet interesting aspects of behavioural finance. The course will start with an introduction to basics of behavioural finance and how it impacts financial markets. The most common self-deception biases, cognitive biases, and emotional biases will then be discussed at length with appropriate examples and real-life case studies. We will discuss the causes and potential measures required to manage these biases. We will also discuss loss aversion and herding biases which have a great impact on the minds of investors. The course concludes with a section on the impact of unforeseen circumstances on the behavioural aspects of finance.The course is offered by a team of experienced faculty at State Bank Institute of Consumer banking ,an Apex Training Institute of State Bank of India. Apart from Instructors, following faculty members have contributed to the content of the course.Rabindra Kumar MohantyAvinash AgrawalGV RaoM Sai ChakradharOverview of Behavioural FinanceEntropic Mind Leading to Self-DeceptionCognitive Biases in Financial Decision MakingEmotional and Social Biases in Financial Decision Making

Stress Management

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Stress management starts with identifying the sources of stress in life. This is not as straightforward as it sounds. While it is easy to identify major stressors such as change of job, relocation or stringent timelines but identifying the sources of chronic stress may be more complicated. It is also very important to understand how one’s own thoughts, feelings, and behaviours contribute to one’s everyday stress levels apart from the external events or situations. For an individual, it is difficult to avoid, for a prolonged period, threatening external event or situation which engenders a feeling of anxiety, tension and worry i.e., stress. This gives rise to some obvious questions like ‘How does one get into stressful condition?’, ‘Why do I feel drained out?’, ‘Is it good to take extra load for growth?’, ‘Does time-management help managing stress?’, ‘Is managing stress in my hands?’ ‘How as an individual should I approach and manage my stress and lead a controlled life?’.This course addresses the above questions encompassing understanding of stress, stressors and ways to deal with stress.This course will be useful for every individual, irrespective of one’s profession, even for the homemaker and the freelancer, to understand and manage stress and acquire this important life-skill and thereby keep one’s mind and body healthy.

Trade Based Money Laundering

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Trade-Based Money Laundering(TBML), in all its diverse forms, is the largest money-laundering methodology across the globe now. It is also the least acknowledged, understood and acted upon laundering methodology.Inadequate capabilities, skill and resources of banking, customs, tax, and legal authorities to identify and investigate fraudulent transactions are further facilitating TBML.This course aims to develop a better understanding for the stakeholders on how to identify, mitigate and combat trade base money laundering. The course covers TBML concepts and benefits which can be achieved by implementing customer due diligence such as know your customer procedures and transaction monitoring processes. In this course, we shall endeavour to describe how illicit financial flows are integrated into the formal financial system in the guise of trade. The course covers in detail the concept of, Its Procedure and Mechanism with case examples. TBML Typologies, Red Flags and Countermeasures are also discussed at length. The role and responsibilities of Financial Action Task Force ( FATF), Policymakers, Law enforcement and bankers, Sanctions imposed by the Office of Foreign asset Control/European Union/United Nations (OFAC/EU/UN) on various entities and effectiveness of all these measures are vividly covered. The course concludes with the. future outlook and preparedness are required on the part of various stakeholders to tackle this growing menace of TBML.

Basics of Digital Marketing for All

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This course will help Marketing Professionals, Students, Entrepreneurs, Freelancers and Influencers to understand the basics of Digital Marketing. It would help them to unlock the power of digital and provide strategic vision to their organization or boost their own business.The course would help in building strong personal brand image by leveraging the various tools available in Digital Marketing like SEO, SEM, Social Media, Email marketing and Web Analytics.At a glanceInstitution: State-Bank-of-IndiaSubject: Business & ManagementLevel: IntroductoryPrerequisites: There are no prerequisite knowledge requirements for enrolling in this course. Elementary knowledge of Social Media, Websites and Email would be helpful.Language: EnglishVideo Transcript: English

Professionalism, Grooming and Etiquette

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* What is meant by professionalism? How does it help? * How can one learn and develop professionalism?* Why is it important to be well groomed?* How can one be well groomed?* Why etiquette? Social and business etiquette.* Rules of etiquetteIf you are interested in the answers to the above questions,If you want to be well groomed,If you want to behave like and be recognised as a professional,then this course is for you.

The Language of Leaders: Learn to Write with Confidence

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The written word is a powerful tool that you as a leader can use to your advantage. Effective and powerful writing helps you to communicate your messages to your target audience in a manner that is both captivating and compelling. How clearly do you convey your concepts and ideas? How well do you articulate your messages to your audiences? Is your writing free of grammatical, syntactical or spelling errors? Is your language simple, focused yet engaging?Perhaps the biggest difference between verbal and written communication is the reach of the latter. Thanks to Social Media, almost everything that you write has the potential to reach people beyond your intended audience. And this is why writing assumes even greater significance. Not only is your writing an important reflection of your own leadership, it is also a glimpse into the organization you represent.The objective of this course is to help you discover writing tools and techniques to improve the way you write, learn about the common errors in writing and how to avoid them, and study examples of powerful writing of great leaders so you can learn from them.

Financial Crime : Risk for Banks

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The effort against financial crime in the private and public sectors faces growing challenges. The course offers to build competence against financial crime among learners.

RISK MANAGEMENT IN AGRICULTURAL BUSINESS AND FINANCING

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Agriculture has been and will be for ever an essential part of the economics in the modern world. But this essential ingredient of the economy as well as the existence of the human civilisation is having a lot of risks associated with it. However, as food is an essential part of survival, the risk must be endured.It will be possible to mitigate the risk associated with any activity only if we understand the types of risks associated with them. While risk is a part of our growth, to minimise the effects of the risk is the essence.This course discusses the various types of risks associated with the business of agriculture with focus on risks associated with financing of agricultural activity. It also throws light on the mitigating factors for those risks and make the learner an able risk taker.

The ABC of Business Communication

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What is communication? What is Business communication?Components of communication and communication process.Communication networks in business and their effectiveness.Various types of business communications. Barriers to business communication and how to overcome them.How you can make your business communication more effective.Do you agree that the success of a business depends on how effectively people communicate within the business, from top to bottom, from bottom to top and with the outside world? Better communication not only aids personal development of people but also builds a positive image of the organisation. It impacts collaboration, negotiation and relationship with stakeholders.Do you want to enhance your effectiveness and be successful in your business with improved communication skills? Do you want to bring more positive results in your personal and business life?If your answer to these questions is “Yes”, then this course is for you.

Introduction to Corporate Credit

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Policy makers of the country, Corporate Entities, Individuals pursuing Finance course, Professionals engaged in corporate credit, Lenders providing finance to the corporate - are all dabbling with the importance of credit and commercial lending, in one way or the other, in the economic progress of a nation. ****This course is intended to provide, in detail, the conceptual clarity and process flow as to how the requirement of finance is established, how it is delivered and how the quality of the credit portfolio is maintained. The repayment mechanisms, covenants and concepts of how the funds get recycled in the economy would be appreciated. Presented in a simple, logical and lucid manner, the course does not demand any prior basic knowledge of Finance, Banking or allied areas.The course will be of value to the Graduates and MBAs pursuing Banking & Finance subjects owing to its clarity, brevity and easy-to-understand format. It will also be of value to practising bankers (e.g., Credit Analysts, Relationship Managers, Maintenance Officers) who desire intensive exposure to the different facets of credit portfolio. The course will contribute immensely to Senior Finance Executives from various industries / corporate, seeking credit facilities from Banks and Financial Institutions and selecting the appropriate credit products for their enterprises. The course will afford an immersive experience to investors active in the debt market globally.

Leadership Foundations

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It may be true that some are born leaders, but most leaders are born as a product of rigor training and deliberate practice. Effective leadership skills can be learnt. And starting early will hold the key, along with the right kind of learning. This course, therefore, gives a structured approach; tailored to the needs of budding leaders. The endeavor is to build foundational knowledge to create a worthy journey of unleashing one’s leadership potential; effectively. The skill set learnt in this course will be a key enabler to give form and substance to new leaders.

Conflict Resolution

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Uncertainty, Randomness and Disorder are some of the most common and integral part of our lives. Human beings like to feel important and don’t want to be neglected / offended and are concerned about their value in the eyes of the world.Wise and learned persons have proclaimed that in this world, Envy, Greed, Arrogance, Fascination, Anger, Fear and Over-confidence, all these seven traits are the main reason of causing conflict in any work undertaken.Facing conflict actually builds trust because the fear associated with conflict is often due to not knowing how the other person will respond in a situation.Just like anything, the more you do it, the better you become. However, if not handled with maturity and sensibility, conflict alienates people and gets in the way of creativity and productivity.

Introduction to Sensory Marketing Strategy

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Sensory marketing creates an emotional or sensorial response with a brand or a product. When consumers undergo an experience with different brands, with each brand providing them with a unique experience which appeals to their senses, the chance of making an emotional impact is greater. Sensory Marketing strategies engage with the customers with a dialogue urging them to experience the brand assuring them that it will be memorable. Nowadays financial institutions are also betting on multi-sensory consumer experiences to make the brand more friendly and personal.Sensory branding is achieved by taking advantage of the 5 senses we experience i.e. the sense of Sight, Sound, Smell, Taste and Touch. Different senses can be used for creating different sensations for the customer to experience. Our five senses play an integral role in the emotional processing and interpretation of information and help create a positive or negative psychological perception of the experience that the customer encounters.