Institute of Certified Professional Managers Courses

Leadership, Motivation and Organizational Control

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Class Central TipsLearn How to Sign up to Coursera courses for free1600+ Coursera Courses That Are Still Completely FreeThis course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to:•Identify the skills that leaders need and explain when specific leadership styles are appropriately used.•Identify factors that supervisors can use to motivate individuals and groups for improved performance.•Describe the supervisor’s role in carrying out the four steps of the control process.•Identify quality standards and explain why consistent quality is crucial to organizational success.•Understand key financial statements and use the information to improve organizational controls.Most importantly, you will be able to apply this knowledge immediately to be a more effective, efficient supervisor.If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.

Modern Supervisor Skills

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Class Central TipsLearn How to Sign up to Coursera courses for free1600+ Coursera Courses That Are Still Completely FreeThis course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to:•Describe the nature of a supervisor’s position and its role in building a positive work environment.•Identify and apply skills for communicating effectively with individuals and groups.•Explain the implications of a culturally diverse society and workforce.•Explain why a strong customer service culture is crucial to organizational success.•Explain the role of the supervisor in creating a customer-centric organization.Most importantly, you will be able to apply this knowledge immediately to be an effective, efficient supervisor and deal with employees, other managers and customers appropriately and effectively.If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.

ICPM Certified Supervisor

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Class Central TipsLearn How to Sign up to Coursera courses for free1600+ Coursera Courses That Are Still Completely FreePursue better job opportunities and prove your knowledge and skills confidently with the Certified Supervisor Professional Certificate. Through the Certified Supervisor Professional Certificate you will acquire the supervision skills you need to become an efficient, effective supervisor. Plus, you'll be able to apply what you learn in the real world, immediately to help you advance in your career.Completing the Certified Supervisor Professional Certificate helps to prepare you for ICPM's Certified Supervisor Certification examination. CS certification is designed from the ground up to assess your skills in multiple key areas and prove to others that you have what it takes to be a supervisor.Earning the CS certification is easy.1. Register for the specialization.2. Pass 3 challenging courses at your own pace.3. Register and sit for the ICPM Certified Supervisor examination. Please note that there is an additional fee to sit for the CS examination.Each course includes a written assignment that will require students to put into practice the knowledge they have gained throughout each course. Successful completion of course projects will require the basic understanding of the topics covered and the ability to relate those topics to the real world. The objective of each project is to determine whether students have understood course concepts and are able to use them in a real world setting.

Planning and Organizing for Supervisors

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Class Central TipsLearn How to Sign up to Coursera courses for free1600+ Coursera Courses That Are Still Completely FreeThis course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization. At its conclusion, you will be able to:•Utilize a systematic approach to make decisions and solve problems.•Apply ethical codes and standards to make decisions that are good for both the organization and society.•Create plans by applying appropriate planning tools and setting SMART goals and objectives.•Identify elements of typical organizational structures. •Describe how to utilize groups and teams for maximum effectiveness and efficiency.•Describe and apply best practices for hiring, training and evaluating employees.Most importantly, you will be able to apply this knowledge immediately to be a more effective, efficient supervisor.If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.