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With the industrial, technical, and commercial market becoming more and more global, it is imperative that writers understand the importance of writing for a worldwide market. Writers cannot write for a single language community anymore but must be aware of, and consider how to prepare and write for multiple languages to reach diverse populations, cultures, and communities.This course will focus on how to apply best practices for:Globalization - the broad range of processes necessary to prepare and launch products and company activities internationally.Internationalization - developing content that is easily localized; doesn’t include local/regional references.Localization - the process of adapting a product or service to a particular language and culture.In addition, writers must also be aware of the industry’s standards to help manage this activity, including an understanding of:Machine translation (MT)Translation memory (TM)Translation Management Systems (TMS)Content management systems (CMS)
There is a strong connection between the project manager and the technical communicator, those of us tasked with creating complex content for our organizations using our writing, editing, and research skills . The skills that we refine over time as technical communicators have a critical place in project management: communicating content, identifying audience needs, extracting knowledge from subject matter experts, and ensuring quality deliverables. Many technical communicators can step into a project manager role using these highly transferable, existing skills. What are the transferable skills? How can you work toward a broader role in your organization? What is project management? Why is project management important to the technical communicator? Using an interdisciplinary approach applicable across multiple programs of study, this course enhances your understanding of project management and prepares you to step up successfully for project management assignments and roles in your career using basic technical writing skills.
The field of technical writing has come a long way from writing clearly and concisely using a keyboard into a new world of structured writing and content management. Documents are no longer written and published as individual entities within a documentation set but rather written as data segments for reuse on systems that automate processes for controlling and managing the segments. Information is no longer published as a document solely for paper ouput, but for electronic access on PCs, cell phones, and other handheld devices. This means that the technical writer today must be familiar with the solutions that employ the features of structured writing for reuse, and the latest standard approaches for segmenting and storing information for output to multiple types of formats and access on different devices.The course is designed to further your technical writing skills with use of XMetaL, XML, and the DITA standard. It also introduces you to other writing standards, output options, and content management systems. Basic knowledge of writing standards, output options, and content management systems is helpful.