LinkedIn Learning
Free Trial Available
English
Certificate Available
Less than 1 hour of material
selfpaced
Overview
Learn how to use digital body language to close the empathy gap between you and your team.
Syllabus
Introduction
- The empathy deficit
- New signals and devices
- Brevity creates confusion
- Assume best intent when communicating
- Respond carefully to digital messages
- All channels are not created equal
- Communicate your feelings
- Negotiating power dynamics
- Take charge of your communication
Taught by
Erica Dhawan