Supercharge Your CRM With the Salesforce Platform

0
Trailhead
Free Online Course
English
1-2 hours worth of material
selfpaced

Overview

Learn how the Salesforce Platform can help you build better apps and customer experiences.
  • Build intelligent experiences for your customers with the Salesforce Platform.
  • Make your Salesforce CRM even better with these powerful features.

Syllabus

  • Salesforce Platform for Business Users
    • Get to Know the Salesforce Platform
    • Understand the Platform Architecture
    • Use the Platform to Optimize Your Business
  • Salesforce CRM Customization and Extension
    • Customize Sales and Service
    • Power Up with AppExchange
    • Integrate Customer Data Sources with Salesforce
    • Add an Extra Layer of Security to Your Apps
    • Innovate Faster with Salesforce Environments and Salesforce DX