FutureLearn
Paid Course
English
Certificate Available
12 weeks long, 4 hours worth of material
Overview
Understand the UX design process and gain vital UX skills
Develop UX skills in customer journey mapping, service design and customer profiling.
Syllabus
Courses under this program:
Course 1: UX Design Strategy and Application: Customer Journey Mapping
-
Explore customer journey mapping and its role in ensuring quality user experience.
Course 2: UX Design Strategy and Application: Customer Profiling and Design Sprints
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Learn about the role of customer profiling and design sprints in creating positive user experiences.
Course 3: UX Design Strategy and Application: Strategy, Innovation and the Future of Work
-Discover the role of creativity, innovation and strategy in UX design and consider the benefits and challenges of remote working.
Course 1: UX Design Strategy and Application: Customer Journey Mapping
-
Explore customer journey mapping and its role in ensuring quality user experience.
Course 2: UX Design Strategy and Application: Customer Profiling and Design Sprints
-
Learn about the role of customer profiling and design sprints in creating positive user experiences.
Course 3: UX Design Strategy and Application: Strategy, Innovation and the Future of Work
-Discover the role of creativity, innovation and strategy in UX design and consider the benefits and challenges of remote working.
Taught by
Nuno Sobrinho
