Microsoft Dynamics CRM: Advanced Techniques

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English
Certificate Available
1-2 hours worth of material
selfpaced

Overview

Learn advanced techniques and tricks for Microsoft Dynamics 365. Discover how to customize reports, templates, and dashboards to meet your business needs.

Syllabus

Introduction
  • Welcome
  • What you need
1. Create, Modify, and Manage Reports
  • Run a report
  • Create a report using the Report Wizard
  • Modify a report you created
  • Manage reports
  • Export a report
  • Share a report
2. Create Charts and Dashboards
  • Create and modify a chart
  • Create a new dashboard
  • Add a dashboard chart
  • Display a list
  • Modify dashboard appearance
3. Customize and Use Templates and Views
  • Use a system template
  • Create a personal Word template
  • Create a personal view
  • Download data for an Excel template
  • Modify the template in Excel
  • Upload the Excel template
  • Create a personal email signature
Conclusion
  • Next steps

Taught by

Gini von Courter